Way With Words Procedures and Attendance Policy:
We aim to keep our appointments running smoothly and on time. If for some reason, we are running late to your appointment, we will make up the time difference. If you are running late, we kindly ask that you notify the clinician as soon as possible. However, we cannot guarantee that your child will be seen for the entire specified time as children are frequently scheduled back to back. It wouldn't be fair to the next child on the schedule to lose their time because you were late.
Illness/Vacation: Occasionally your clinician may get ill or go on vacation. Should that happen, your child will either be re-scheduled or will skip a visit depending on parent preference.
We kindly ask that you call as soon as possible if you cannot make a scheduled appointment. We will charge $25 for a no-show appointment.
Cancellation Policy: Families must call to cancel their appointment by at least 8 am on scheduled treatment day. If a client/family doesn't call or no-shows for a scheduled appointment, a $25 fee will be assessed. Please call or email to cancel as soon as possible when short-term cancellations arise.
Therapy Termination Policy: It is the policy of Way With Words Speech Therapy, LLC that treatment can be terminated based on no showing for 3 consecutive sessions without contacting the therapist, showing for fewer than 80% of treatment sessions over a 3-month period, and/or payments due in excess of 60 days. Treatment may be canceled based on behavioral concerns as well. However, it is the policy of Way With Words Speech Therapy, LLC that we will work cooperatively with families to resolve any issues that may arise.
All payments are due at the time of service. We do not file insurance claims on your behalf however we will do everything we can to provide supporting information should your insurance company require it.